Sallyann
Roth
I have loved my three bodybilt chairs since
I bought them over 10 years ago. As a therapist,
I know that the primary hazards of my work
arise from the many hours of sitting I must
do each day.
Now
it turns out that in taking care of my body
with these wonderful chairs I have also
taken care of my peace of mind. Recently
the device that allows me to raise and lower
my desk chair to a good height finally collapsed.
I reached Mike Regan who could not have
been more kind, more prompt and more caring.
He was at my office
within days carrying the very device that
would fix the problem and in turned out
that this service was covered under the
original warranty. He gave me ergonomic
advice and showed me the benefits of using
a footrest which has made it possible for
me to enjoy my chair even more!
While I expected to
be satisfied with these chairs I had, with
other companies, learned not to expect this
level of service, honoring of commitments,
promptness, thoroughness, and kindness.
This is a wonderful, heartening surprise.
These are people who stand by their product
and who really care that the customer is
well served over time.
Thanks again!
Sallyann Roth,
LICSW, BCD
"Pins
and Needles" Gone!
I would also like to share with you, (even
without the shorter cylinder), the "pins
and needles" chronic problem I was
having in upper arms, forearms and especially
hands and fingers have vanished! Entirely!
I have absolutely no pain. And I have been
using the chair since September 15th, 2003.
I never thought a chair could have such
an impact. And as a portfolio manager, managing
assets of $50mil, sitting in front of TV
screens, and computers from 5:30am until
3:30PM, it makes a BIG difference!!
Patrick Ebert
Coldstream Capital Management
Pain Free for the first time!
Hello Ray!!!!!
I am almost in tears
as I tell you I worked pain free today for
the first time since I started working.
Thanks for your expert assistance. The Bodybilt
chair is right on target in function, performance
and comfort.
Your Friend in
Baton Rouge
Thank You!
Phil,
Thanks for your excellent
service and products.
I'm very pleased to have my chair functioning
again.
Your attention to
and care for customer satisfaction is as
unusual as it is welcome.
I'll be glad to recommend
you and BodyBilt chairs.
Barry Brown
Steve Mindlin
Dear Mr. Prochaska:
I know you would appreciate
a compliment on your employees and your
product.
At the recommendation
of The Egoscue Method clinic in San Diego
I recently purchased an ErgoGenesis chair.
I am extremely pleased with the chair. The
thoracic S'port Ridge and lumbar support
alone are worth the price of the entire
product. It is a dramatic improvement over
anything I have previously owned.
I had the pleasure
of dealing with three of your outstanding
employees - Andy Hutchison, Mary Jones and
Phil Schultz. All three went the extra mile
in order to provide me with a very high
level of service.
Andy Hutchison altered
his schedule to come to the Egoscue Method
clinic on short notice in order to accommodate
my schedule. He spent significant time with
me to ensure that the various alternatives
on the chair would meet my specific needs.
Mary Jones assisted
me by coordinating the UPS delivery after
there had been some difficulties. When I
later had questions regarding the adjustment
of the chair, Mary made arrangements for
Phil Schultz to visit my location to provide
assistance.
Phil Schultz spent
significant time with me evaluating my workstation
and specific use of the chair. He made critical
adjustments to the chair and significant
changes to my workstation. This resulted
in a dramatically improved work environment.
I greatly appreciate
the quality product and service I have received
from ErgoGenesis.
Sincerely,
Steve Mindlin
Sharon Joines,
Ph.D.
The BodyBilt seat pan's pressure distribution
characteristics are impressive. In an assessment
of seat pans used while performing standard
office tasks, the BodyBilt seat pan exceeded
their competitor's performance in both subjective
and objective measures.
Sharon Joines,
Ph.D.
Director of Research
Michael Rizzo
Dear Mr. McMillan,
Wanted to let you
know of the prompt service I received from
your company. I own a BodyBilt chair and
the two halves of one wheel fell off. I
wrote to the address on the bottom sticker,
listing the part number and the problem.
Within a very short time a new wheel was
sent to me.
Can I pay you for
this wheel? No bill was sent.
This prompt service
reflects very positively on you and your
company. The quality of this chair is the
best! I love it. You are a true American.
Sincerely,
Michael Rizzo
Bill Starkey,
Kinetic Systems
To Whom It May Concern,
This letter is to
attest to my experience with the BodyBilt
product and organization.
During the middle
of December I ordered a 3000 Series Management
Chair with neckroll, in navy blue leather,
including a number of options.
During the course
of following up on the delivery date, I
had the occasion to talk to Ms. Mary Jones
in the Customer Service Department. I found
Mary to be very helpful, personable, knowledgeable
and timely in following up by returning
my phone calls.
After receiving the
chair Mr. Ben Robertson, Territory Sales
Manager, visited my office several times
to make modifications and adjustments to
the chair so that it would suit my specific
needs. Ben was very helpful, knowledgeable
and skillful in making appropriate adjustments
to the chair. As a result the chair is now
the most comfortable chair I ever sat in,
whether it is used while working with my
computers ( at different heights), writing
at my desk, reading, or teleconferencing.
I am very pleased
to give a high recommendation for the comfort
and quality of the BodyBilt chair and the
fine treatment I received from the Company's
personnel.
Sincerely,
Bill Starkey
Account Manager
Kinetic Systems
Monica Fasheyide,
HQ Air Force Recruiting Service
Dear Linda and Ben,
This is a thank you
letter for introducing me to such a wonderful
product. I was diagnosed with Fibromyalgia
two years ago and have been to a support
group that helps me in dealing with my pain.
Since sitting in the chair for a short period
of time, my hips don't ache, my mid back
is not burning as much, and my whole outlook
in the work force has changed. I feel better
when I leave at the end of the day to go
home, not feeling so exhausted. My pain
will always be there but this product has
made a world of difference for me. Many
people who suffer like I do would benefit
from this product. If I can be of further
service please let me know.
Thanks a million times
over.
Sincerely,
Monica Fasheyide
Secretary HQ Air Force Recruiting
Service
The Feeling,
Ray Hogan
I must share the feeling.
To you and all those
who helped make it happen:
The shipment of chairs
to Lafayette arrived promptly at 7:00 AM.
Mark Baird and I unloaded, unboxed and placed
the chairs in the designated offices by
noon.
The bottom line is
that the execution of the order made a big
statement to Chevron about BodyBilt's commitment
to their business. Hats off to you and everyone
responsible for timely and correct shipping.
I know it didn't just happen.
Please take a moment
and smell the roses. Everyone has been declared
a winner.
Ray
Ergonomic Accessories
Mary Clabaugh,
The Gallup Organization
Thank You very much.
I am afraid that I will be tempted to purchase
a new chair. I plan on going into the Omaha
store the next time I am there. I would
like to check out the newer chair for additional
comfort. If I had not purchased my original
chair, I do not think that I would have
been able to return to work after my car
accident. I have gone from being told I
could never work again to working 5 hours
per day, and just went to 8 hours. This
is a real testimony for the product that
you sell. My condition has improved somewhat,
however, chairs that offer the quality and
position choices for comfort make all the
difference.
My chiropractor recommended
that I go to the local specialty back store
in Omaha and after trying out many of the
products on their sales floor plus at other
stores, I chose your product. He then followed
up with an appt. in my office to set up
my work station. My doctor was very impressed
with what I had chosen and thought it was
the perfect answer. Thank you once again
to you Mary and to you BodyBilt.
Mary Clabaugh
The Gallup Organization
Eric Thorson
Dear Mr. Prochaska,
I am writing this
to let you know how happy I have been with
my K Series chair and with your service.
Recently my chair developed a problem with
the back and I called your company. I was
directed to Ray in the GSA office. He patiently
helped me in adjusting the chair and when
that failed he sent me new components that
I was able to installed myself. It's only
after you take one of your chairs apart
that you come to realize for yourself how
really well built they are. The new parts
fixed the problem and all this was done
under warranty (no charge) even though my
chair was five years old when the problem
happened. I just want you to know that BodyBilt
is the only brand I will consider when purchasing
in the future.
Please compliment
Ray for me.
Best Regards,
Eric Thorson
Daniel M.
Kurth
As a degreed professional with a strong
medical training background and a current
position as a technical writer, I can doubly
appreciate the benefits offered by a properly
designed seating platform. My medical training
allows me to understand the physiology and
why the BodyBilt Chairs relieve tension
and stress. My current profession allows
me to understand why using a BodyBilt chair
improves productivity. I sit for long periods
of time performing data manipulation. I
had begun to experience numbness in my shoulders,
arms and hands. By the end of the Friday
workday, I am truly in a great deal of pain.
After using the BodyBilt Executive Chair
with Thoracic Support chair during an especially
busy week I noticed no numbness and no pain
in my shoulder, arms or hands. In fact,
I worked more hours each day of that test
week than normal. I went home on Friday
night and actually went to the track to
run with my wife, something that never happens.
I awoke on Saturday morning without any
tingling or pain in my shoulders, arms or
hands. When I gave up my trial chair and
returned to my old seating platform I was
sore again after 1 day.
I immediately began
discussing purchase options with my sales
representative, Territory Manager, John
Gay. I informed John that I needed that
chair but I lacked the funds necessary to
immediately make the purchase. John arranged
for me to receive another demonstrator chair
that I kept for 1 month.
Lady A. Jackson, Unum Provident
Dear Mr. Prochaska and Mr. Shank,
I am writing to let
you know what a terrific job your employee,
Susan Morse, has done with a very difficult
client of mine. As a Vocational Rehabilitation
Consultant with UnumProvident Insurance
Company, I had someone that was in need
of an ergonomic chair at her worksite and
ultimately purchased a BodyBilt chair to
this end. Due to many ongoing physical issues,
this client continued to phone with complaints
that she was still uncomfortable. Susan
became involved at this point and visited
with my client to determine what the real
needs were. During the weeks that Susan
and I have communicated, she has made various
adjustments to the chair and has kept in
very close contact with me during the process.
She has made several visits to the site
and has handled this client extremely well.
I have been impressed with Susan's professionalism
and in handling issues as they arose in
her own self-directed manner.
It has been such a
pleasure to work with Susan and I certainly
hope that our paths may cross again in the
future. You have one talented and special
employee.
Sincerely,
Lady A. Jackson
CDMS, CCM
UnumProvident
One Fountain Square
Chattanooga, Tennessee 37402
Phone: 423-755-7889
Fax: 423-763-6575 |
